You may find more details on the official support article here. You can try manually setting the email address to the identity of the user that is seeing the issue in the registry path referenced in the issue specifics above.DisableSupportDiagnostics"=dword:00000001 For more information, use Disable support diagnostics in Outlook If the identity is still not getting set properly you can turn off Support Diagnostics which turns off the option to submit an In App ticket using Help, Contact Support, and its feature path that triggers Outlook to stop responding.For more information, use Sign in to Office. Sign out of Office and then sign back in to Office to repopulate the identity registry settings.To work around the issue, try the following suggestions: So the workaround that Microsoft has provided revolves around this though further investigation is being carried out to figure out why such a thing is happening. Meanwhile the one on the right where a email value is present does not close. Hence, the image on the left (below) shows the instance where Outlook will crash as there is no email address value in that key. After upgrading my macOS to Monterey, my Microsoft apps keep crashing (outlook, word, excel, MS teams, etc).
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